Privacy policy

At Fraia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide on our website.

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Information We Collect

We may collect the following types of information:

• Personal Data: If you contact us through our website, we collect your name, email address, and message details.
• Usage Data: Information on how you use our website, such as your IP address, browser type, visit duration, and pages accessed.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes.

How We Use Your Information

We use the personal information you provide for the following purposes:

• To respond to your inquiries or requests as submitted through our website
• With your consent, to send you marketing communications and promotional offers related to our services
• To provide, operate, and maintain our website
• To improve, personalize, and expand our website and services
• To analyze website usage and understand how you use our website
• To develop new products, features, and functionality
• To communicate with you about our website, products, and services
• To find and prevent fraud or misuse of our services

We will only use your personal information for the purposes you have consented to or as necessary to provide the services you requested.

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Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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Information Sharing

We may share your personal information with third-party service providers for website analytics and marketing/communication purposes. We do not sell, rent, or share your personal information with any other third parties for their own marketing purposes without your explicit consent.

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Data Transfers and Storage

Your personal information may be transferred to and stored on servers located outside of Thailand, including in other countries. We take appropriate measures to ensure the security and protection of your personal information during such transfers and storage.

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Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences through our cookie banner or by adjusting your browser settings.

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Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children without parental consent.

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Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information, including the rights to access, rectify, erase, restrict processing, object to processing, and data portability. You can exercise these rights or raise any concerns about our data practices by contacting us at the email address provided below.

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Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Anders H.L. Soft Co.,Ltd (FRAIA)
1609/PGMH+F53, Rama IV Rd

Wang Mai, Pathum Wan

Bangkok 10330

contact@fraia.ai